Armik Zakian

Vice President,
Business Intelligence & Big Data Solutions

BI and Big Data Solution Owner
Strategic Vision & Leadership
Executive Oversight
Executive Sponsorship and alignment

BIaaS

BI Functional Structure

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BI
Office

Governance & Oversight

3rd Party Contract & SLA Mgmt.

Budget &
Financials

Program
Management

Organizational Change Management

Communication & Training

BI
Practitioners

Trusted Advisor / Business Partner

Guide Business Partner BI Capability

Relationship Management

Request & Issue Management

BI Architecture Design & Innovation

BI Solution, Architecture & Design

BI Data Strategy & Lifecycle

BI Capability, Strategy & Roadmap

BI UI/UX Design & Solution Standards

BI
Solution Innovations

BI
Delivery

BI
Demand Management

BI
Development

BI
Quality Assurance

Program
Management

BI Production Environment Support

Request & Issue Management

BI Big Data & Advanced Analytics

Advance Big Data &Analytics Ecosystem

Prototype new Data structures

Explore/Analyze new data

BI
Special Project

BI Strategic Initiative Oversight

AT&T-BI Merger Integration

BI & E-Hub Billing Intergration

Blueprint & Strategic Integration

Government & Legal Compliance

BI Information Architecture

Holistic view of data across enterprise

Data
Governance

Traceability between cause & effect of data changes

Data Management Information

Knowledge Management

BI Member

Steve Woo - Agent Answer Center Analytics

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Steve Woo - Agent Answer Center Analytics

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BI Member

Steve Woo - Agent Answer Center Analytics

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John Smith
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John Smith
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John Smith
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John Smith
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John Smith
Job Title

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John Smith
Job Title

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